Your business is growing. Your systems aren’t keeping up. Let’s fix that.
I partner with mission-driven enterprises that are growing, stretched, or running on workarounds that don't scale anymore. The focus is on strengthening the internal systems and workflows that let you make decisions with confidence.
Operations Partnership
This ongoing partnership is designed for mission-driven enterprises that have outgrown their current systems. The focus is on strengthening internal operations, connecting tools, improving workflows, and creating visibility into how the business is actually functioning, so you can make decisions with confidence instead of guesswork.
This work often includes business analysis, feasibility assessment, and process mapping to support informed decisions. Rather than delivering a fixed checklist, this work adapts month by month to what matters most, balancing hands-on operational support with strategic oversight.
Investment
Ongoing support begins at $1,500 per month. Monthly scope is calibrated to ensure focused, sustainable progress rather than reactive, on-call work.
A three-month minimum is recommended to allow time for meaningful improvement and measurement.
What’s Included
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Each month begins with a 1:1 Operations Strategy Call to assess current conditions, surface pain points, and set priorities. This ensures effort is directed toward the areas that will have the greatest impact, rather than reacting to whatever feels most urgent.
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Up to three core processes per month are reviewed and refined, depending on complexity. This may include business process analysis, mapping current workflows, identifying bottlenecks, and redesigning processes to reduce friction, duplication, or delays.
The goal is not perfection, but steady improvement in how work actually gets done.
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Support for setting up, cleaning up, and/or improving internal systems and tools, including documentation, handoffs, and light automation where appropriate. The emphasis is on tools that fit your organization, rather than forcing new systems that add overhead.
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Development of simple, relevant performance indicators that help you understand what’s working and where attention is needed. KPIs are selected collaboratively and tied to real operational or mission objectives.
This may include tracking turnaround times, workload distribution, process completion, or other indicators that support better decision-making.
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As needed, support for improving coordination across people and tools. This may include meeting structure, project tracking, role clarity, or communication flow, especially where breakdowns are slowing progress or causing friction.
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A concise written summary outlining work completed, systems improved, emerging risks, and recommended next steps. Where relevant, this includes notes on process changes and performance indicators so progress is visible over time.
This is designed to support continuity and accountability without creating reporting overhead.
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As needed, a second 1:1 strategy check-in each month can be scheduled to review progress, adjust priorities, and plan the next phase of work. As the organization evolves, the focus of support evolves with it.
What Happens Next?
Initial Conversation
We start with a short discovery call to understand your organization, what prompted you to reach out, and the type of support you’re exploring. The goal is to assess fit on both sides and clarify whether it makes sense to move forward.
Recommended Scope & Approach
If it feels like a good fit, I’ll outline a recommended scope and approach based on what we discussed, often informed by initial business analysis and feasibility considerations. This may involve a focused project, ongoing support, or a phased combination — with clear expectations around timing and level of involvement.
Thoughtful Next Steps
Once we align on scope, we move forward intentionally. That may mean scheduling a kickoff, prioritizing initial work, or deciding together that a different approach would be more appropriate.
Frequently Asked Questions
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I work with founders and small business owners building mission-driven enterprises — businesses that care about doing good work, not just making money. That includes purpose-led businesses, social enterprises, B Corps, and select nonprofits. The common thread is a bottom line and a mission that both matter.
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No. Many organizations come in feeling overwhelmed or unclear. Part of the work is helping bring structure and clarity to what already exists, rather than expecting everything to be defined upfront.
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This is an ongoing partnership, not a one-off engagement. The focus is on implementation, iteration, and continuity — not just recommendations.
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Yes. This work balances strategic guidance with hands-on support. Where it makes sense, I help implement improvements directly rather than leaving you with a plan to execute alone.
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Many clients notice early improvements within the first month, particularly around clarity, transparency, and prioritization. More meaningful, sustained improvements typically emerge over the three-month engagement.
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No. This work is structured as a monthly partnership to ensure continuity, focus, and meaningful progress. Hourly or ad hoc support tends to create reactive work rather than prioritizing lasting improvement.
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My work is scoped and priced to be sustainable for both of us. I'm always happy to discuss scope and priorities to make sure the engagement is a good fit for your budget and your goals.